Privacy Policy
Privacy Policy for CEC Plumbing
At CEC Plumbing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us via text message.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, physical address, and phone number when you request a quote, schedule a service, or contact us.
How We Use Your Information
We use your information to:
- Provide, operate, and maintain our plumbing services.
- Respond to your inquiries, send quotes, and schedule appointments.
- Send you text messages related to your requested services (e.g., appointment reminders, technician arrival times, and invoicing).
SMS and Mobile Information (A2P Compliance)
We highly value your privacy regarding mobile communication.
- No Sharing of SMS Data: Customer SMS opt-in data, phone numbers, and consent information will not be shared, sold, or rented to any third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
- Consent: By providing your mobile phone number, you explicitly opt in to receive text messages from CEC Plumbing regarding your service requests.
Your Opt-Out Rights
You have the right to stop receiving communications from us at any time. For SMS, you can reply STOP to any text message you receive from us to unsubscribe.